How Interactive Patient Education Can Change Your Practice

New research is showing that patients care most about feeling cared for, feeling heard and understanding their role in recovery.

Communication is critical to helping patients. A common discussion I've had when doing interviews with prominent therapists, like Bahram Jam, Jason Bellefleur and Shawn Thistle (coming soon), is that our ability to educate patients effectively is directly related to their outcomes.

The most important part of the education process takes place in the clinic, but providing additional resources can compliment clinical practice and increase patient satisfaction. Providing paper handouts may still be standard practice, but this trend is shifting - increasingly web-savvy patients are actively seeking health information online and are starting to expect healthcare practitioners to make use of technology. The visual and interactive methods offered by technology lead to increased engagement and better results, not to mention it can save you time and improve your workflow. Paper handouts are easily lost and verbal instructions are easily forgotten.
Instead of searching through a file of papers to find the right handout, or printing something out online, healthSwapp has a library of resources that you can send to your patient with a few clicks. Uploading your own resources to healthSwapp is simple - you can create your own library of video, text and images to help educate your patients. We focus on video content on healthSwapp since people retain 6 times more information if they see and hear something versus just seeing it, reinforcing the idea that videos can boost patient empowerment and engagement. One of the videos that's available on healthSwapp is Dr. Mike's Evans Video on concussion management:



The use of video and visual learning to replace traditional patient education approaches, such as verbal instructions and paper handouts, is accessible and compliments clinical practice. What the Internet can't give patients that practitioners can is high quality, personalized information targeted to their needs. Start quickly sending your patient important reminders of what you discussed in session today - sign up for healthSwapp here.



mbergeron@healthSwapp.com
@healthSwapp