Leadership Communication Series: Developing Self-Awareness, Accountability, and Leadership Mindset
Leadership Communication Series: Developing Self-Awareness, Accountability, and Leadership Mindset
This course includes
The instructors
Overview
Great leadership begins with self-awareness. As a Physiotherapy Assistant (PTA), the way you think and respond can have a direct impact on patient care, team collaboration, and workplace effectiveness.
In this interactive session, participants will explore how mindset influences their reactions, decisions, and interactions with others. Using the Above and Below the Line framework, participants will learn how to recognize reactive patterns, take greater ownership of their responses, and shift toward a more intentional, accountable approach to leadership. This session provides practical tools to help participants navigate challenges with greater emotional intelligence, resilience, and effectiveness.
Learning Objectives
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Differentiate between Above the Line and Below the Line leadership behaviours.
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Recognize common triggers that contribute to reactive thinking and behaviour.
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Identify personal patterns that impact workplace relationships and performance.
- Apply strategies to move from reaction to intentional response.
- Strengthen accountability, emotional intelligence, and self-leadership skills.
- Develop greater awareness of how mindset influences workplace outcomes.
Instructor Biography
Jessie Sousa, B.Comm., Certified Coach
Jessie Sousa is a certified coach, facilitator, and creator of The Ripple Rewired, a leadership and personal development platform focused on helping people cultivate greater self-awareness, strengthen communication, and lead with intention. Drawing on her background in leadership, communication, coaching, and adult learning, Jessie delivers engaging workshops that blend practical workplace skills with meaningful personal insight. Her areas of expertise include leadership development, communication, emotional intelligence, conflict resolution, and mindset. Known for her relatable storytelling and interactive facilitation style, Jessie helps participants move beyond theory and into real-world application. Whether working with leaders, teams, or emerging professionals, her goal is to create learning experiences that inspire lasting growth, stronger relationships, and greater confidence in navigating workplace challenges.
The instructors
Material included in this course
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Course Materials
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Welcome
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Full presentation
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Feedback
I'm a member of the Canadian Physiotherapy Association (CPA). What are the discounts available to CPA Members on Embodia?
As part of our partnership with the CPA, we offer its members discounts on courses and Embodia Memberships. Learn more about the partnership on this page.
In order for the discount to be applied, you first need to authenticate your CPA membership. This is an important step as this is how Embodia 'knows' that you are a CPA member.
To authenticate as a CPA member, you need to sign in the CPA portal on this page, sign in to your CPA account, and then click the button on the page.
Please note that your email address on your CPA account must match your email address on Embodia. If needed, you can update your information on Embodia as outlined in this guide.
Is a certificate of completion included with this course?
Once you have completed the course, a certificate of completion (including learning hours and course information) will be generated. You can download this certificate at any time. To learn more about course certificates on Embodia please visit this guide.
This can be used for continuing education credits, depending on your professional college or association. If this course has been approved for CEUs in specific jurisdictions, it will be noted on the course page and CEU information may be added to your course certificate. Please read this guide for more information.