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When do patients get email notifications?

Patients receive a notification when:

  • A new exercise program is prescribed (but not if new exercises are added to an existing program)
  • When a new education is shared
  • 15 minutes after a questionnaire is shared (we wait 15 minutes to send the notification so that if multiple questionnaires are being shared, only one notification is sent)
  • When their practitioner messages them through Embodia with the two-way messaging feature
  • Telerehab notifications (when a consults is scheduled, updated, or cancelled; a reminder 24 hours and a couple hours before the consult)
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